Returns Policy for Gampariz Car Accessories
Effective Date: January 3, 2025
At Gampariz Car Accessories, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward and hassle-free returns process. This Returns Policy explains how you can return items, the eligibility criteria, and the steps you need to follow.
1. Return Eligibility
To be eligible for a return, your item must meet the following conditions:
- The item is unused and in its original packaging.
- The item is returned within 30 days from the date of purchase.
- The item is not a final sale product, clearance, or special order item.
- The item is in its original condition and not damaged due to misuse or mishandling.
2. Non-Returnable Items
Certain items are non-returnable. These include, but are not limited to:
- Custom-made products or personalized items
- Gift cards
- Items that have been opened or used, unless defective
3. How to Return an Item
To initiate a return, please follow these steps:
Contact Us: Reach out to our customer service team at info@gampariz.com or call 719-369-6936 within 30 days of receiving your order. Please provide your order number and the reason for the return.
Return Authorization: We will issue you a Return Authorization (RA) number. Please include this number when returning the product.
Ship the Item: Carefully pack the item in its original packaging and include all accessories, manuals, and documentation. Ship the return to the following address:
Gampariz Car Accessories
2607 Clover Drive,
Martelle, Iowa,
United StatesPlease note that the customer is responsible for the return shipping costs unless the item is defective or the return is due to an error on our part.
4. Refund Process
Once we receive the returned item, we will inspect it to ensure it meets the return criteria. If the return is approved:
- Refunds will be processed to the original payment method used at the time of purchase.
- Refunds may take up to 10-15 business days to be reflected in your account, depending on your bank’s processing time.
5. Exchanges
If you would like to exchange an item for a different product, we recommend initiating a return and placing a new order. If you need help selecting an alternative product, feel free to contact our customer support team for assistance.
6. Damaged or Defective Items
If you receive an item that is damaged or defective, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you. Please provide photographic evidence of the damage or defect when contacting us.
7. Late or Missing Refunds
If you have not received your refund after the specified processing time:
- Check with your bank or credit card company as it may take some time before the refund is officially posted.
- If you’ve done this and still have not received your refund, please contact us at info@gampariz.com.
8. Customer Service
If you have any questions or need further assistance regarding returns, please do not hesitate to contact our customer support team:
- Email: info@gampariz.com
- Phone: 719-369-6936
9. Changes to Our Returns Policy
We may update our Returns Policy from time to time. Any changes will be posted on this page with the updated Effective Date. Please review this policy periodically to stay informed about any updates.
At Gampariz, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a straightforward return and exchange process. Please review the following terms and conditions regarding returns.
1. Return Eligibility
To be eligible for a return or exchange, your item must meet the following criteria:
- The product must be unused, unopened, and in the original packaging.
- The return request must be made within 30 days from the date of delivery.
- A receipt or proof of purchase is required to process your return.
2. Non-Returnable Items
Certain products cannot be returned, including:
- Items that have been opened or used (such as cleaning products or custom accessories).
- Gift cards and downloadable products.
- Sale or clearance items (unless they are defective).
3. How to Return an Item
To initiate a return or exchange:
- Contact our customer service team at info@gampariz.com within 30 days of receiving your order. Include your order number and the reason for the return.
- We will provide you with instructions for returning the item. Please make sure to return it in its original packaging.
- Ship the item back to the address provided by our team. You will be responsible for return shipping costs unless the item is defective or an error was made in your order.
4. Refunds
Once we receive the returned item, we will inspect it and notify you of the approval or rejection of your refund. If your return is approved, a refund will be processed to your original payment method within 7-10 business days. Please note that shipping charges are non-refundable.
5. Exchanges
If you wish to exchange an item for a different product, please contact our customer service team. Exchanges are subject to product availability, and any price difference will be charged or refunded accordingly.
6. Defective or Damaged Items
If you receive a defective or damaged item, please contact us immediately at info@gampariz.com. We will arrange for a return or exchange at no additional cost to you.
Contact Us
If you have any questions or concerns regarding our returns policy, please don’t hesitate to contact us at info@gampariz.com. We are here to help!